We are very sorry if you should have a complaint about the service as you have experienced it. Nevertheless, we kindly ask you to pass on your complaint to the department customer contact.
This can be by email or regular mail.
Our staff of customer contact division will review the complaint and try to everyone's satisfaction to resolve the complaint.
6546 XR Nijmegen
After receiving your complaint, you will receive a confirmation.
We will respond to your complaint within 14 days of receipt, we might need more time, we will inform you on this.